FAQ
We're here to help! If you can't find the answers you're looking for below, feel free to get in touch via email -
Are your products handmade?
Many of our pieces are handcrafted with care to ensure the highest quality and attention to detail. Each item is designed to bring a unique, personal touch to your collection.
How long does shipping take?
Domestic Shipping (Australia): Orders typically arrive within 3-7 business days after dispatch.
International Shipping: Delivery times vary depending on the destination but usually take 7-21 business days. Please note that customs processing may cause additional delays.
How should I care for my jewelry?
Keep it dry, store it in a soft pouch, and clean gently with a soft cloth. Avoid chemicals and moisture.
How can I stay updated on our latest products and news?
You can stay in the loop by subscribing to our newsletter! We’ll send you updates about new arrivals, exclusive offers, and exciting news.
Follow us on Instagram @SpringLeeJewels for behind-the-scenes updates, and sneak peeks of new products.